Do you have procedures in place to minimize cross-contact in the kitchen?
Yes! When you tell your server that you have a food allergy, they will add this information to your order. This will alert the kitchen that you have a food allergy and will trigger several processes, including changing their gloves and serving utensils. Each of our managers has completed a food safety course, which includes basic information about food allergies, in addition to safe food handling practices.
Even with processes and procedures in place, we are mindful that we are not an allergen-free facility. As such, we cannot guarantee that any item is free of any allergen. While we regret that this may disappoint some guests, we feel strongly about being transparent about what we can and cannot guarantee.